Privacy Policy
Effective Date: May 18, 2023
At Drop Philippines, we are committed to protecting the privacy and
personal information of our users. This Privacy Policy outlines how we
collect, use, disclose, and protect the information you provide to us when
using our platform. By accessing or using our platform, you consent to the
practices described in this Privacy Policy.
Information We Collect
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Personal Information: When you create an account on our
platform, we may collect personal information such as your name, email
address, contact number, and billing address.
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Usage Information: We collect information about your
interactions with our platform, including the services you book,
transaction details, and usage patterns.
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Device Information: We may collect information about
the device you use to access our platform, including your IP address,
device type, operating system, and browser information.
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Location Information: With your consent, we may collect
your precise location information to provide location-based services,
such as finding nearby laundry service providers.
How We Use Your Information
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Provide and Improve Services: We use your information
to process bookings, facilitate communication with laundry service
providers, and improve the functionality and user experience of our
platform.
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Personalization: We may use your information to
personalize your experience and provide tailored recommendations and
offers.
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Communication: We may use your contact information to
send you service-related notifications, updates, and promotional
messages. You can opt-out of receiving promotional communications at any
time.
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Analytics and Research: We may use aggregated and
anonymized information for analytics, market research, and business
intelligence purposes.
Information Sharing
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Service Providers: We may share your information with
trusted third-party service providers who assist us in operating our
platform and delivering our services, such as payment processors and
delivery partners.
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Compliance with Laws: We may disclose your information
to comply with applicable laws, regulations, legal processes, or
government requests.
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Business Transfers: In the event of a merger,
acquisition, or sale of our business, your information may be
transferred to the acquiring entity.
Data Security
We implement reasonable security measures to protect your information from
unauthorized access, disclosure, alteration, or destruction. However,
please note that no method of transmission over the internet or electronic
storage is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your information for as long as necessary to fulfill the
purposes outlined in this Privacy Policy unless a longer retention period
is required or permitted by law.
Your Choices
You have the right to access, update, and delete your personal
information. You can manage your preferences for receiving promotional
communications by adjusting your account settings or following the
unsubscribe instructions provided in the messages. Please note that
deleting your account may result in the permanent loss of certain data and
access to certain features.
Children's Privacy
Our platform is not intended for use by individuals under the age of 18.
We do not knowingly collect personal information from children. If you
become aware that a child has provided us with personal information
without parental consent, please contact us, and we will take appropriate
steps to remove the information.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in
our practices or legal obligations. We encourage you to review the Privacy
Policy periodically for any updates. The updated Privacy Policy will be
effective upon posting on our platform.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy
Policy or our privacy practices, please contact us at (+63) 9171741545.